Terms of Business

Please take a moment to read our terms of business below. If you have any questions about any of these, please get in touch and we’ll be happy to help.

We can clean 4, 6, 8 or 12 weekly. Because of weather conditions we need a few days’ flexibility either side of these dates.

We are called All Seasons because we clean all year round. We will clean windows in all weather, including light rain. If the rain becomes very heavy and constant we will not clean, and will come back another day.

We try to be as reliable as possible and expect the same from our customers. We will text the evening before your clean; if we do not receive a text back telling us not to come, or we find your property locked on arrival, we reserve the right to charge you for our visit.

If you wish to cancel our services for any reason you may do so at any time by telephoning the office on 01256 353727 or by email.

We do offer one-off cleans, but there is a minimum charge of £20+ depending on the size and state of the windows. This payment must be made in advance by GoCardless, or by cash on the day, before any works commence.

If you are not satisfied for any reason you must contact us within 48 hours and we will clean your property again for free. If left after this time period you will be expected to pay the agreed charge.

Our preferred method of payment is by bank transfer. We do however still accept cheques or cash. Sorry, no credit cards.